Privacy Policy

At Vastralinen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Company Information

This website is owned and operated by:

NEXORVASTRA (OPC) PRIVATE LIMITED
Brand Name: Vastralinen

Address:
Cabin No. 35, Plot D-231, 3rd Floor, Eden Tower, Phase 8B,
Mohali, SAS Nagar, Punjab – 160055

Email: vastralinen@gmail.com
Phone: +91 70094 24807

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2. Information We Collect

When you use our website, place an order, contact us, or interact with our services, we may collect the following information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information

• Order details

• Device information

• IP address

• Browser type and usage information

We may also collect information automatically through cookies and analytics tools.

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3. How We Use Your Information

Your information may be used for the following purposes:

• To process and deliver your orders

• To provide customer support

• To send order updates and notifications

• To improve our website and services

• To detect fraud or unauthorized activity

• To personalize your shopping experience

• To send promotional offers or marketing communications (only if permitted)

We use your information only for legitimate business purposes.

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4. Payment Security

All online payments are processed through secure and trusted payment gateways.

Vastralinen does not store your complete credit/debit card details or banking credentials on our servers.

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5. Sharing of Information

We may share your information with trusted third parties only when necessary, including:

• Courier and logistics partners

• Payment gateway providers

• Technical and website service providers

• Legal or regulatory authorities when required by law

We do not sell or rent your personal information to third parties.

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6. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Remember user preferences

• Provide a better shopping experience

You may choose to disable cookies through your browser settings, though some website features may not function properly.

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7. Data Retention

We retain your information only for as long as necessary to:

• Fulfill orders and customer support

• Comply with legal obligations

• Resolve disputes

• Maintain business and accounting records

After the required retention period, your information may be securely deleted.

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8. Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Delete your personal data

• Withdraw marketing consent

To make any privacy-related request, please contact us at:
vastralinen@gmail.com

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites.

Users are advised to review the privacy policies of third-party websites separately.

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10. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

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11. Changes to This Privacy Policy

Vastralinen reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any updates will be posted on this page, and continued use of the website will constitute acceptance of the revised policy.

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12. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Mohali, Punjab.

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13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

NEXORVASTRA (OPC) PRIVATE LIMITED
Brand: Vastralinen

Email: vastralinen@gmail.com
Phone: +91 70094 24807

Address:
Cabin No. 35, Plot D-231, 3rd Floor, Eden Tower, Phase 8B,
Mohali, SAS Nagar, Punjab – 160055